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Connect Hearing Canada Return Policy
Hearing aid batteries may not be returned for store credit or refund. Defective batteries can be replaced within one year of the purchase date. For sanitary purposes, Domes, Retention Locks, SlimTubes, and Dry and Store Hearing Aid Cleaners may not be returned for credit unless the unit is defective.

All other products may be returned within 30 days of purchase.

Return shipping to Connect Hearing is at the expense of the customer. In addition, products returned must contain original packaging and be in saleable condition.

To return a product, please email us at orders@connecthearing.ca to process your return.